Provide feedback to field service and product teams on recurring issues. Support any additional tasks or special projects as assigned by the business. ------ Qualifications Associate or Bachelor’s degree in Electronics, Engineering, or a related technical field. 3+ years of experience in depot-level repair or technical service in a high-tech environment.
In de dynamische omgeving van DHL moet je stevig in je schoenen staan, omdat je te maken hebt met diverse belangen, werkdruk en wisselende verantwoordelijkheden, (grote) projecten en spoedklussen. Je kunt snel schakelen tussen activiteiten en behoudt hierbij het overzicht. Ook analytisch vermogen om ingewikkelde logistieke uitdagingen in te schatten en op te lossen is een belangrijke vaardigheid in deze functie.
In keeping with this strategy we are offering an exciting opportunity for the position of a Regional Customer Service Project Manager (m/f/x). The Regional Customer Service Project Manager's mission is to complete aforementioned professionalization and standardization of existing Customer Service agents.
In deze klantenservice functie richt je je op de ondersteuning van DHL Service Points. Ook zullen projecten en het maken van rapportages onderdeel van je werkdag zijn. Uiteraard pak je de taken op die passen bij jouw achtergrond en voorkeuren.
Assist with quality assurance of activities and educate less experienced colleagues in related areas.Liaises with staff for the development of system enhancements to overcome known problems or further fulfil user requirements Be responsible for the adoption of new software releases from systems development staff or software suppliers and ensuring the continued support of the service thereafter Act as Service Owner for regional service, Global or Top Service By Revenue Be assigned specific project related tasks by Project Manager APPLICATION YOU WILL USE: Unix / Linux commandShell ScriptingOracle SQL WHAT YOU SHOULD HAVE: Degree in Computer Science, Information Systems or equivalent experience 3–5 years of working experience in performing L2 application support of large enterprise application Must have hands on knowledge on scripting languages like Java script and Shell Script.
Liaise with staff for the development of system enhancements to overcome known problems or further fulfil user requirements Provide key technical consultation with major migration and transition programs Play lead role in complex and sizeable programs and opportunities WHAT YOU SHOULD HAVE 8-11 years of experience in Technical experience in design, development and expert in Systems Development/ Maintenance and/ or technical Integration/ Migration Experience in Management/ Project Management, IT Management, Business Applications, Operating Systems, IT and Comms H/W, Business Analysis/ Process modeling, Statistical Analysis and Reporting, Config Management/ Testing, App Support Business Area Knowledge and analytical skills Attention to detail Conceptual thinking and customer focus Follow up and monitoring Information acquisition Ability to interact with people Organizational awareness Need to work rotate shift, working on public holiday and on-call support on weekend.
Liebherr-Components AG sucht in eine/n Customer Service Project Manager (m/w/d) (ID-Nummer: 13668946)
We are looking for a JDA specialilst to join our IT Iberia team and work on different projects focused on JDA at different sites. The IT JDA Specialist is accountable for the Implementation of IT solutions (JDA) that meet the needs of the business and our clients within the budgets and times defined by the projects.
Both customers and colleagues will expect you to be a proactive and flexible team-player, strong in project management and with excellent communications skills. DAS ANGEBOT FÜR SIE Senior Advisor Martin Alsted from Foodjob Nordic, tel. +45 2917 1009, email: mga@foodjob.dk can be contacted for further information on the position.
For small projects may also act as an informal project manager •Manage the PdS Risks, PdS Supplier and PdS Sourcing areas. Managing the communication with stakeholders, Service and Risks owners as well as with auditors and PdS MT YOUR SKILLS •Analytical thinking and strategy •Advanced in English both oral & written •Solid with Excel (Visual Basic as a big advantage), PowerPoint and Global Service Now (GSN) •Interest in data management, control techniques IT know-how •General IT know-how •Developing in Business area knowledge •Knowledge of Incident, Change & Configuration management, ITIL foundations, iShare and MyNet platforms (as an advantage) WE OFFER •Friendly team •Modern offices in Chodov •Huge number of internal job opportunities within the company •Home office possibilities •Permanent contract •CAFETERIA employee benefit program with wide selection of benefits from Edenred •Extra week of holiday (25 days/year), 6 Self-sickness days/year, Full salary compensation for up to 10 days absence due to illness per calendar year, Lunch vouchers fully covered by company
It is offered as a guide to the key responsibilities and duties, but does not preclude other projects that may arise as the organisation evolves. Confidentiality The post holder must maintain confidentiality of information about patients, employees and other Company business in accordance with the National and European data protection legislation.
Main responsibilities are: Foster a high‑performance culture centered on collaboration, continuous learning, and customer satisfactionEnsure outstanding quality in all customer service activities, securing a seamless and satisfying customer journeyHandle complex credit situations and interface with critical customers, approving credit assessments from internal partners (Sales)Monitor service-level KPIs and performance metrics at both team and individual level, ensuring goals are consistently achievedDevelop and implement team strategies, identifying opportunities for continuous improvement and efficencyCollaborate closely with multiple departments as well as with headquarters, on projects impacting customer experience and operational efficiency.Participate actively in management discussions and contribute to key business decisionsContribute to innovation projects, including the rollout of digital and AI tools What makes you stand out Proven experience in managing operational teams within Customer Service and/or Credit Management environments.Ability to work effectively in multidisciplinary contexts and engage with various internal and external stakeholders.Strong orientation toward continuous improvement, data analysis, and the resolution of complex problems.Advanced knowledge of digital tools (ideally MS Dynamics, Genesys, CAM) for operational management and reporting.Hands-on attitude with a strong ability to collaborate on projects and maintain relationships with headquarters and other subsidiaries.Fluent English (C1 level).Bachelor’s degree We are looking forward to your application and to applicants who enrich our diverse culture!
Works under the direction of senior technicians to start-up new machines, checks power system and wiring; observes lockout tag out process to check machine components functionality; establishes that product is moving through properly; communicates with internal staff to solve technical problems or project issues. Prepares concise, accurate, professional and timely Equipment Acceptance Reports, Service Work Reports, Expense Reports and other support documentation for customer visits; communicates with KHS internal staff to report on service activities; completes and submits reports within 3 weeks after the end of a job.
Works under the direction of senior technicians to start-up new machines, checks power system and wiring; observes lockout tag out process to check machine components functionality; establishes that product is moving through properly; communicates with internal staff to solve technical problems or project issues. Prepares concise, accurate, professional and timely Equipment Acceptance Reports, Service Work Reports, Expense Reports and other support documentation for customer visits; communicates with KHS internal staff to report on service activities; completes and submits reports within 3 weeks after the end of a job.
Maintaining standard spare parts lists and spare parts material master Contributing to the development and maintenance of suitable processes and tools for technical and commercial spare parts management Project Execution (or Engineering Design of a Reference Project) Liaises with the Technical Project Manager and works closely with the RAM Specialists as well as Sub-project Managers (“POs”) to complete and validate the initial stock of spares and meet any other requirement.
WHAT YOU WILL DO You are responsible to provide endpoint security supports on Windows ServersYou are responsible to develop and maintain security monitoring, auditing and reporting on the WINDOWS ServersDeal day-to-day with security incidentsSecurity Hardening on Windows ServersYou will be analyzing, evaluating and configuring the privileged Access request for WINDOWS servers.You will be supporting end-to-end internal security productYou will engage with project management to confirm that infrastructure components meet the acceptance criteria and are to the required standardWe emphasize teamwork hence provide advice and guidance to junior colleagues is a must APPLICATION YOU WILL USE: Internal security toolsEDR SolutionsSecurity standards and frameworksWindows ServersScripting languagesAntivirus Solution WHAT YOU SHOULD HAVE: Degree in Computer Science, Information Systems or equivalent experience5-7 years working experience in IT and 3 year in similar role advance knowledge of Windows server administration skills (Windows servers 2008/2012/2016/2019)Good knowledge of security standards Familiar to AD and its conceptGood knowledge of any EDR (Endpoint Detection and Response) solution Good knowledge of Malware protectionMust be able to provide 24x7 on-call support on a rotational basis during the weekend and also prepare to work during public holidays Independent and results oriented and driven by goal achievement with a strong focus on high qualityStrong in information acquisition and analysis, constructive challenge, building and managing partnerships, flexibility and stress management Creative problem-solving skills and ability to work conceptuallyMust be able to communicate effectively in English for both written and oral WHAT IS THE PLUS POINT (S) ITIL Foundation/ Certification knowledge a plus.PowerShell Scripting LanguageWHAT YOU WILL GET FROM US Great team of IT professionals with global working exposureMeal Card and Flexible Benefits – customized according to individual needsOn-going professional and technical training and certificationsA multicultural environment in modern officesChoose any day for your vacation from earned public holiday (Saturday and ad hoc)Smart casual everydayGlobal internal job opportunities available within DPDHLUnlimited Outpatient MedicalHome office possibilities Sounds good?
You will: Lead, coach, and inspire your team to achieve and exceed KPIs.Spend about 50% of your time hands-on in daily operations, leading by example.Conduct regular 1:1s, coaching sessions, and performance reviews, helping your team unlock their potential.Act as a role model for customer-centricity, ensuring we consistently deliver excellent experiences.Monitor performance in real time, adjusting staffing and resources to meet demand.Use data insights (Excel, Power BI, reports) to spot trends and drive improvements.Partner with Quality, Training, and Process teams to streamline workflows and remove bottlenecks.Collaborate with stakeholders to resolve customer pain points.Drive continuous improvement projects to make our services smarter, faster, and more efficient.Foster a culture of engagement, accountability, and curiosity in your team.
Collaborate effectively with Network Architects, Project Engineers, and the Documentation team. Update and maintain network drawings throughout all project phases: preparation, configuration, and installation.
Collaborate effectively with Network Architects, Project Engineers, and the Documentation team. Update and maintain network drawings throughout all project phases: preparation, configuration, and installation.
To succeed, you will need Education: Engineering/science degree or technical equivalent (engineering related job experience) Skills & Knowledge: Skilled at generating your own leads through cold calling, blitzing, research, networking, and driving your territory Experience with on-site customer facing role Excellent interpersonal, oral, and written communication skills Knowledge of or ability to learn and communicate technical information Ability to create custom solutions to address specific process needs by bringing together the needed company technical resources is a must. The ability to get along with others and engage them in projects or activities Ability to focus from one task to another Prioritize tasks effectively Excellent PC skills are required (MS Office, Word, Excel, & Powerpoint) Other Requirements: Prospecting and selling mentality A background in a technical operational side and rotating equipment of sales High energy individual with insatiable curiosity and commitment to get it done.
Your Responsibilities Creating high‑end visual content Transforming design concepts into photorealistic images, videos, and interactive Virtual Reality (VR) experiences to bring ideas to life for various clients Exploring and learning new tools and technologies to continuously improve quality and workflows Independently managing 3D visualization projects and coordinating with internal and external stakeholders Your Qualifications: Completed degree in Design, Interior Architecture / Interior Design, Graphic Design, or a comparable qualification Several years of professional experience in Interior Architecture / Interior Design and initial experience in Customer Service and Project Management In‑depth expertise in Adobe Illustrator, Photoshop, and the Adobe Suite Good knowledge of Blackmagic Fusion and Adobe After Effects Expertise in Autodesk 3ds Max and Chaos V‑Ray Scripting knowledge (e.g., MaxScript, Python, C#) is considered a plus Business‑fluent English skills; French or German language skills are an advantage High level of motivation, proactivity, and creativity Strong problem‑solving attitude and customer‑oriented mindset Excellent communication, networking, and presentation skills combined with strong team spirit in an international environment Willingness to travel (approximately once per month, mainly to Toulouse) Wir freuen uns auf Ihre aussagekräftige Bewerbung (mit englischsprachigem Lebenslauf und Portfolio).
Your Impact Manage and develop key retail accountsBuild and maintain strong relationships with various distribution platformsHandle pallet voucher operations, including scheduling and coordination with logisticsProcess complaints and prepare analyses to optimize processesSupport projects and contribute innovative ideas to improve the network
Mobilize Financial Services sucht in Neuss eine/n (Junior) Specialist Financial Accounting & Projects (m/w/d) (ID-Nummer: 13386188)
Techem Energy Services GmbH sucht in eine/n Senior Specialist Processes & Projects (m/w/d) in Voll- oder Teilzeit (ID-Nummer: 13725512)
Product and Application Knowledge Technical Problem Solving Long project duration possible Ihr Kontakt Ansprechpartner Julia Lang Referenznummer 860075/1 Kontakt aufnehmen E-Mail: julia.lang@hays.de Anstellungsart Freiberuflich für ein Projekt
Product and Application KnowledgeTechnical Problem Solving Long project duration possible Ihr Kontakt Ansprechpartner Julia Lang Referenznummer 860075/1 Kontakt aufnehmen E-Mail: julia.lang@hays.de Anstellungsart Freiberuflich für ein Projekt
It’s people. Whether that’s in an SAP project, when developing a web application or when switching to cloud-based services. So we combine our in-depth process knowledge and technology expertise with an empathetic and people-centred approach.
Dein Profil als Integration Specialist (m/w/d) am Standort Erlangen Proven experience in cloud migration projects, especially GCP to Azure. Degree in Computer Science or equivalent qualification. Strong knowledge of modern development tools (e.g., MS Visual Studio).
Dein Profil als Integration Specialist (m/w/d) am Standort Erlangen Proven experience in cloud migration projects, especially GCP to Azure. Degree in Computer Science or equivalent qualification. Strong knowledge of modern development tools (e.g., MS Visual Studio).
Support procurement processes across all Carve-out phases including due diligence, planning and executionEnsure smooth transition and integration of systems, services and suppliersDevelop and manage strong relationships with key vendors and service providersLead negotiations and manage supplier performance and complianceConduct strategic sourcing and supplier selection based on quality, cost and reliabilityManage contract creation, negotiation and lifecycle governancePerform data analysis to identify cost optimization and process improvement opportunitiesAssess, monitor and mitigate procurement-related risksCollaborate closely with cross-functional stakeholders including IT, Automation, Quality, Finance, Legal and MROMaintain procurement KPIs and develop data-driven performance reports Bachelor’s degree in IT, Business Administration, Supply Chain Management or a related fieldMaster’s degree or relevant certifications (CPSM, CIPS) are an advantageExperience in indirect procurement, ideally in CDMO or pharma environmentsExperience in Carve-out or Divestment activitiesExtensive knowledge in procurement processes, strategic sourcing, vendor and contract managementProven track record in managing procurement streams within business divestmentsStrong negotiation, analytical and problem-solving skillsExcellent communication abilities and stakeholder management skillsProficiency in procurement systems, ERP tools and MS OfficeStrategic thinker, highly organized, adaptable, resilient and collaborative in team settings Opportunity to work on high-impact strategic Carve-out projects within a global CDMOExposure to cross-functional leadership teams and strategic decision-makingInnovative, collaborative and international work environment Ihr Kontakt Referenznummer 863140/1 Kontakt aufnehmen Telefon:+41 44 225 50 00 E-Mail: positionen@hays.ch Anstellungsart Freiberuflich für ein Projekt
Support procurement processes across all Carve-out phases including due diligence, planning and execution Ensure smooth transition and integration of systems, services and suppliers Develop and manage strong relationships with key vendors and service providers Lead negotiations and manage supplier performance and compliance Conduct strategic sourcing and supplier selection based on quality, cost and reliability Manage contract creation, negotiation and lifecycle governance Perform data analysis to identify cost optimization and process improvement opportunities Assess, monitor and mitigate procurement-related risks Collaborate closely with cross-functional stakeholders including IT, Automation, Quality, Finance, Legal and MRO Maintain procurement KPIs and develop data-driven performance reports Bachelor’s degree in IT, Business Administration, Supply Chain Management or a related field Master’s degree or relevant certifications (CPSM, CIPS) are an advantage Experience in indirect procurement, ideally in CDMO or pharma environments Experience in Carve-out or Divestment activities Extensive knowledge in procurement processes, strategic sourcing, vendor and contract management Proven track record in managing procurement streams within business divestments Strong negotiation, analytical and problem-solving skills Excellent communication abilities and stakeholder management skills Proficiency in procurement systems, ERP tools and MS Office Strategic thinker, highly organized, adaptable, resilient and collaborative in team settings Opportunity to work on high-impact strategic Carve-out projects within a global CDMO Exposure to cross-functional leadership teams and strategic decision-making Innovative, collaborative and international work environment Ihr Kontakt Referenznummer 863140/1 Kontakt aufnehmen Telefon:+41 44 225 50 00 E-Mail: positionen@hays.ch Anstellungsart Freiberuflich für ein Projekt
As a national and international personnel services provider, we can offer you both short-term projects and long-term opportunities in your local area, nationwide and around the world – all free of charge to you. Register with us and reap the benefits of interesting job offers that match your skills and experience.
Strong writing skills by target audience, channel. Handle multiple projects simultaneously while staying on deadline. Balance communications and technology to define project needs and technical requirements.
Strong writing skills by target audience, channel. Handle multiple projects simultaneously while staying on deadline. Balance communications and technology to define project needs and technical requirements.
. • A relevant master’s degree in economics or law or (e.g., cand.merc., cand.merc.jur., cand.jur., or similar) • Around 2–3 years of experience within compliance, risk, legal, or governance (insurance/financial services/consulting is a plus) • Familiarity with corporate insurance compliance and working with frameworks such as Solvency II, GDPR, corporate governance • A self-starting mindset and ability to drive tasks and smaller projects forward • Strong communication and stakeholder management skills • High integrity, attention to detail, and sound judgement • Fluency in Danish and English (written and spoken) At HDI, you’ll be part of a collaborative, down-to-earth environment that values learning, flexibility, and personal development.
• A relevant master’s degree in economics or law or (e.g., cand.merc., cand.merc.jur., cand.jur., or similar) • Around 2–3 years of experience within compliance, risk, legal, or governance (insurance/financial services/consulting is a plus) • Familiarity with corporate insurance compliance and working with frameworks such as Solvency II, GDPR, corporate governance • A self-starting mindset and ability to drive tasks and smaller projects forward • Strong communication and stakeholder management skills • High integrity, attention to detail, and sound judgement • Fluency in Danish and English (written and spoken) At HDI, you’ll be part of a collaborative, down-to-earth environment that values learning, flexibility, and personal development.
. • Strong communicator across functions. • Process‑oriented and structured. • Solid project management skills. • Proactive and solution‑oriented. • Comfortable in a fast‑paced, international environment. We are looking forward to your application and to applicants who enrich our diverse culture!
Your tasks Strategic customer engagement & planning Lead strategic customer dialogues with global decision makers to identify customer's business objectives, supply chain requirements & challenges Create future opportunities by translating customer needs & business trends into potential solutionsLink senior DHL executives with account counterparts at board or senior management level Relationship & opportunity development Position yourself as a strategic resource in a way that senior customer management seeks advice on high impact topicsProactively identify opportunities and develop recommendations on a global & regional level based on financial attractiveness, risk and fit of customer requirements with DHL capabilitiesManage the renewal agenda in a proactive manner at a global and regional level Preparing, winning & implementing the deal Create and present high complexity solutions to customer demonstrating clear business & solution fitEnsure common understanding of service expectations & solutions both with the customer, DHL countries/regions & within CSI Challenge solution delivery team to ensure customer inputs & requirements are translated into DHL offer Service management & account maintenance Act as key contact for customer and channel the communication toaccount teams and DHL internal functionsSupport effective Customer Satisfaction Survey (CSS) process & drive follow up activities to increase customer satisfaction year-on-year Strategic Thinking & Targeting Translate customer strategy into meaningful business opportunities of value for DHL divisions extended to board level independently, and ensure buy-in for the sameProactively identify best fit opportunities for DHL across regions/products/solution Selling & Influencing Develop & articulate business and solution fit that reflects customer’s requirements, sector & product knowledgeDevelop proposals that adhere to internal guidelines & commercial standards Prepare for commercial discussion by identifying customer’s buying criteria & developing strong pricing & negotiation strategies that incorporates knowledge of competitor’s position Developing Commercially Viable & Innovative Solutions Proactively offer x-divisional solutions that leverage all relevant products & capabilities of DHL divisionsEngage customers through consulting studies & customer workshops to identify opportunities to offer innovative solutions, by leveraging a broad network of resources internal and externalUnderstand key DHL & customer’s business drivers (e.g revenue, cost) & anticipate impact of business decisions & solutions based on the macro-economic environment Working Across the Business •Coordinate divisional account team (e.g. monthly team calls) and ensure that necessary resources are available on a global scale •Involve relevant CSI & divisional key stakeholders & secures buy-in & support for CDP, solution offering and implementation Your profile University degree in Business, Logistics or related10-12 years’ experience in Logistics Industry, Service Industry, within the sector or with the Customer 5 years’ experience with one or more DPDHL divisions in regional/ global environment7-10 years’ of commercial management experience5 years’ Consultative Selling experience working at board level in an international environment5 years’ experience in solution design, operational, performance and project managementExcellent analytical & problem solving skillsEffective presentation & facilitation skillsExcellent business English and French (written and oral)Structured work approach International exposure and cultural sensitivityAbility to engage and lead discussions at board level with senior managementAbility to work independently and within a team to deliver resultsAbility to lead and influence without formal authorityAbility to adapt and perform under changing and uncertain conditionsAbility to manage virtual, global teams •Willing to undertake (extensive) international travel Your benefits We offer excellent employee benefits, a competitive salary package and great development opportunities.
As an HSE Site Manager, you contribute to improving Health, Safety, and Environmental performance on wind turbine construction sites across Germany. You support projects from the delivery of components through crane operations, installation, and final commissioning. In this role, you act as a reliable partner for Site Management, installation teams, and service providers, while driving the continuous development of our HSE processes and implementing new requirements.
As an HSE Site Manager, you contribute to improving Health, Safety, and Environmental performance on wind turbine construction sites across Germany. You support projects from the delivery of components through crane operations, installation, and final commissioning. In this role, you act as a reliable partner for Site Management, installation teams, and service providers, while driving the continuous development of our HSE processes and implementing new requirements.
Change Management Create playbooks, training materials, and run enablement sessions for brand teams Act as the primary point of contact for CRM best practices and troubleshooting Profile Bachelor’s degree in Marketing, Business, or related field 3+ years in CRM, email marketing, or lifecycle marketing (multi-brand experience preferred) Proven track record with Salesforce Marketing Cloud or similar ESP Experience with CRM systems (Microsoft Dynamics preferred) GDPR and data privacy best practices, lifecycle marketing strategies and automation frameworks, familiarity with Jira or similar project management tools Workplace: Bolzano, Milano (IT) or Kiefersfelden (DE) If you are interested to work in a challenging, international and dynamic environment then apply now!
Change Management Create playbooks, training materials, and run enablement sessions for brand teams Act as the primary point of contact for CRM best practices and troubleshooting Profile Bachelor’s degree in Marketing, Business, or related field 3+ years in CRM, email marketing, or lifecycle marketing (multi-brand experience preferred) Proven track record with Salesforce Marketing Cloud or similar ESP Experience with CRM systems (Microsoft Dynamics preferred) GDPR and data privacy best practices, lifecycle marketing strategies and automation frameworks, familiarity with Jira or similar project management tools Workplace: Bolzano, Milano (IT) or Kiefersfelden (DE) If you are interested to work in a challenging, international and dynamic environment then apply now!
To strengthen our team in Graz, we are currently looking for a communicative and structured professional with excellent German and English skills to act as an interface between our internal project teams and our UK-based suppliers. Tätigkeiten Act as the central communication interface between efinio and British business partnersProvide linguistic and cultural mediation in meetings, conference calls, and written correspondenceSupport alignment of software-related topics between project stakeholdersAssist in clarifying requirements, processes, and interfacesEnsure precise, solution-oriented communication in both German and EnglishOptional: Support documentation and structured summaries of technical discussions Profil Excellent German and English skills (business fluent, written and spoken)Confident and professional communication styleStrong organizational skills and independent working approachInterest in technical and software-related topicsAdvantageous: Basic understanding of software applications or database structuresNo programming knowledge requiredAvailability on an hourly/project basis What we offer Flexible, project-based collaborationFreelance/hourly compensation modelScope of work to be agreed individuallyShort-term start possibleInternational working environment with direct involvement in ongoing projects Benefits Zusätzliche Information (intern) https://efinio.bewerberportal.at/job/263956?
. · Ensure consistency and clarity across technical documentation for integration and migration projects. Dein Profil als Documentation Specialist (m/w/d) am Standort Erlangen Strong experience in technical documentation within software development or system integration projects.
. · Ensure consistency and clarity across technical documentation for integration and migration projects. Dein Profil als Documentation Specialist (m/w/d) am Standort Erlangen Strong experience in technical documentation within software development or system integration projects.
Project Coordinator (m/f/d) Automotive Industry About redi-Group We are a global technical service provider specialized in quality activities across the whole supply chain and production facilities.
GigaDevice Semiconductor Germany GmbH sucht in Hoehenkirchen-Siegertsbrunn eine/n Inside Sales Representative & Customer Project Manager (ID-Nummer: 13461234)
We maintain intensive relationships with customers across all industries and so can provide specialists with exciting projects and attractive job opportunities. Whether it's working within an international group or with a regional market leader: we look at your interests and experience to locate just the job to suit you.
We maintain intensive relationships with customers across all industries and so can provide specialists with exciting projects and attractive job opportunities. Whether it's working within an international group or with a regional market leader: we look at your interests and experience to locate just the job to suit you.
YOUR PLUS WITH US: An open-minded, friendly team with an open door policy Work with a global leader in premium software for the glass, window, and door industries Modern tech setup, your own laptop, and flexible hybrid work options Competitive compensation and a comprehensive benefits package Subsidized lunch and free beverages Attractive childcare allowance to support your family Private accident insurance and free English and German language courses Employee discounts and exclusive partner perks Fitness & health app with bonus rewards Foosball table (table soccer) for quick breaks and laughs Regular team events and get-togethers YOUR TASKS: You support our national and international customers, ensuring their requests related to our ERP software are handled efficiently and smoothly – from order entry to production and dispatch control By taking full ownership of incoming service requests, you analyze and prioritize them and ensure issues are resolved quickly and effectively via phone, email, or our ticketing system You manage and maintain the team’s ticket queue, including assignment, follow-up and quality assurance With precise documentation of processes and solutions you help to improve our service constantly You turn customer feedback into product innovations by collaborating closely with Product Development, Sales, and Project Planning Beyond daily support, you contribute to implementation projects and lead smaller customer initiatives, such as quality reviews and project walkthroughs YOUR PROFILE: With a degree in business or production management, business informatics, computer science, or a related technical field, you bring a strong academic foundation Your hands-on experience in support for software solutions - whether at a junior or advanced level - enables you to guide customer requests smoothly from issues to solutions You have a solid understanding of technical processes within production environments You are familiar with databases, SQL and report designers Fluency in Polish and English and your collaborative mindset make it easy for you to work effectively across international teams Even under pressure, you stay focused, solution-oriented and keep the customer’s perspective in mind We look forward to your application!